Certain tools can be used in all aspects of communications to achieve ever improving outcomes. Building rapport, credibility and trust with your customers and colleagues through using proven techniques is a certain way to increase sales, profit, and productivity within your business.
Not having quality Communication Skills can have a huge impact within your business.
Without communication skills, you are often unable to make yourself understood and it is difficult for others (those you know but especially those that you’ve not long met) to see your point of view.
Poor communication skills can mean that it can often be harder to sell, get new leads, close deals and gain new business.
It can also have an impact on recruitment – communication skills are needed in order for you to be able to easily perceive and best understand the other person. All of this often causes the company to be less financially stable than it could be.
there was a way to always make the other person see your point of view?
your sales pitch was the one that appeals most to the customer?
your team function as a fully cohesive unit?
your selection process for new recruits was right every time?
Wouldn't that be great!
Do You Want to make a Positive Impression, Build Relationships and Influence Effectively?
You’ll gain a detailed insight into 2 key and complimentary disciplines which have been developed to help us better interact with others in the work place; DISC Profiling & Neuro-Linguistic Programming (NLP) incorporating Visual, Auditory and Kinaesthetic learning styles (VAK)